Vail's SIP Platform and voice platform hosting services offer VoiceXML developers, IVR and speech developers, software developers, and system integrators a wide variety of interfaces to make the application-development process smooth and easy. In addition, the SIP Platform offers turn-key platform hosting and all the telecom services needed to manage your voice application.
Your options include, but aren't limited to: audio conferencing; IVR and speech applications for self-service and surveying; outbound messaging and notification; voice messaging; voice recording; social networking; and much more besides. Sizes are variable, and the deployments can range from less than a million minutes a month to almost a billion.
Vail can support the migration of applications to our next-generation SIP Platform. The Vail VAPP C API supports all the legacy platform resources of legacy cards, and provides numerous options for extending the application and improving its portability. We have extensive experience in helping with the porting process of large-scale applications, and are ready to assist in the move at every level-from consultation to software development and testing.
Here at Vail, we use our own internally-developed VoiceXML/CCXML interpreter. It's a C++-based interpreter and a W3C 2.0-compliant VoiceXML browser, with the support of frequently-used Nuance tags and VoiceXML 2.1 extensions. It provides the necessary capabilities to help create brand-new, top-of-the-line standards-based voice applications.
The VoiceXML/CCXML interpreter boasts higher efficiencies than many Java VoiceXML interpreters, more efficient use of speech resources, and a highly sophisticated error-reporting system. By utilizing VoiceXML, organizations can modify their applications more quickly and outsource the management of the associated platform and telecom services.
Both during and post-development, developers gain twenty-four-hour access to Vail's hosted SIP Platform to test and modify their voice applications-no matter if the application is being developed in VoiceXML, Microsoft Managed Code, or Vail VAPP. To help smooth the development process, developers are also provided with a toll or toll-free number to test their application. If needed, Vail engineering is available to answer your technical questions.
Developers choose Vail for the following reasons:
