Microsoft Speech Server
Vail SIP TIM 1.1 for Microsoft Speech Server 2004 R2
Vail Systems, a leading provider of enhanced telephony and voice hosting solutions, announced today the general availability of the new Vail SIP Telephony Interface Manager (TIM) 1.1 certified for Microsoft Speech Server 2004 R2 and Windows 2003 Standard and Enterprise Editions. The Vail SIP TIM provides a cost-effective means to easily integrate and manage standards-based speech IVR solutions with VoIP networks, gateways and other devices. To date, over 300 companies and organizations throughout America, Europe, Asia and the Middle East have downloaded and licensed the Vail SIP TIM.
Furthering Vail’s partnership with Microsoft, this update to the Vail SIP TIM delivers several new features including support for TCP/IP and UDP, advanced media and call control using SIP REFER, interoperability with Microsoft RTC-based SIP products including Live Communications Server and Office Communicator, and hybrid TDM/SIP deployment options using gateways from leading manufacturers such as AudioCodes, Intel and Cisco.
The Xbox team chose Vail Systems to host and operate the xbox customer support call-center application, because the team knew that could perform these duties in a cost-effective way and had the right amount of product knowledge and experience.